Most items are kept in stock in at all times. Orders placed before 12-midday on business days are usually shipped the same day. All other orders will be shipped on the next business day after the order is placed.
All shipments will have an authority to leave in a dry and safe place.
The carriers we use to deliver our orders include Australia Post and TNT/FedEx. For larger items, such as our Mobile VAST TV Kits, we use TNT/FedEx as well as other Couriers, which means that we are unable to send to an Australia Post post office.
Almost all of our carriers provide tracking numbers. If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders may not have tracking numbers depending upon the method used.
We offer nation-wide shipping on all of our products. Shipping will be calculated at the checkout and the size and weight of you order will be used to calculate the actual shipping price. At the checkout you will have the opportunity to cancel your order if you are not happy with the quoted shipping price. We retain the right to cancel any orders where the actual cost of shipping substantially exceeds our allocated rate.