The Optus-10 Satellite was launched in September 2014 and is now in a testing phase. Unfortunately, one of the frequencies that they transmit on is identical to the VAST frequencies that most satellite finders are pre-programmed for (12567MHz, 30000, Vertical).
The problem is that the new Optus-10 satellite is only 8° east of the existing Optus-C1 satellite from which the VAST signal is transmitted. If you own a digital satellite finder that is pre-programmed for VAST it will now give you a lock (signal strength & quality reading) on both satellites.
If you have aligned your satellite dish and your satellite finder gives you a good signal strength and quality reading but no signal on your VAST decoder it is likely you have aligned to the Optus-10 satellite. To rectify the problem, rotate your dish 8° to the west and increase the elevation on your dish by 2-3° and you should get a lock on the Optus-C1 satellite.
To see if you are eligible for a fixed VAST sytem on your home or to register a VAST system as a traveller.
If you have already registered you smartcard but it needs re-activation.
For phone support on your VAST service.
VAST Administration 1300 993 376
Detailed information of fixed VAST system eligibility.