Log in

Call 0457 211 833   info@travelsat.com.au  

Useful Information

The Optus-10 Satellite was launched in September 2014 and is now in a testing phase. Unfortunately, one of the frequencies that they transmit on is identical to the VAST frequencies that most satellite finders are pre-programmed for (12567MHz, 30000, Vertical).

The problem is that the new Optus-10 satellite is only 8° east of the existing Optus-C1 satellite from which the VAST signal is transmitted. If you own a digital satellite finder that is pre-programmed for VAST it will now give you a lock (signal strength & quality reading) on both satellites.

If you have aligned your satellite dish and your satellite finder gives you a good signal strength and quality reading but no signal on your VAST decoder it is likely you have aligned to the Optus-10 satellite. To rectify the problem, rotate your dish 8° to the west and increase the elevation on your dish by 2-3° and you should get a lock on the Optus-C1 satellite.

There have been thousands of digital satellite finders sold over the last 5 years that will be affected by the new Optus-10 satellite transmissions. You can easily re-program your satellite meter by changing the frequency from 12567MHz to 12647MHz which will solve this problem. If you need help with this process, please call us on 0457 211 833 or email This email address is being protected from spambots. You need JavaScript enabled to view it. and we will help you re-program your meter.

 

To see if you are eligible for a fixed VAST sytem on your home or to register a VAST system as a traveller.

www.mysattv.com.au

If you have already registered you smartcard but it needs re-activation.

www.mysattv.com.au/decoderrehit.aspx

For phone support on your VAST service.

VAST Administration 1300 993 376

Detailed information of fixed VAST system eligibility.

https://www.acma.gov.au/Citizen/Consumer-info/Ready-for-digital-TV/Viewer-Access-Satellite-TV-VAST/faq-viewer-access-satellite-television

Websites

www.dishpointer.com

Smartphone Apps available

Dish Align

SatelliteLocator

Satellite Pointer

Satellite finder

Satellite Dish Finder

 

 

 

 

 

 

 

 

 

 

 

logowhite

We are one of Australia's leading online retailers of satellite TV related products. Our range of mobile and fixed satellite TV products are suitable for VAST, Foxtel, Austar and International satellite TV services. 

Contact Details

Address : 
4 Burke St
Rangeville
Queensland 4350

Phone : 0457 211 833